SERVICE INFORMATION
At Holland Mechanics, we’re dedicated to more than just products. We build lasting partnerships to enhance production. Our goal is to fully support our customers, ensuring they maximize our machines for superior bike building.
To better serve you, we offer service level agreements (SLAs) with added benefits, like extended warranties, service discounts, and help center support. These agreements enhance our ability to meet your needs and deliver top-notch service. Boost profitability with our adaptable solution tailored to your needs and usage patterns.
Monthly
Yearly
Discount 3%
Basic
discounted fee’s
3% DISCOUNT
On a Yearly basis
Small Discount parts & service kits
No administration cost
Access Knowledge base
4h Free remote service included
Huge Discount software updates
Discount travel hours
Priority remote service
Advanced
greatly discounted fee’s
3% DISCOUNT
On a Yearly basis
Great Discount parts & service kits
No administration cost
Access Knowledge base
8h Free remote service included
Free software updates
Discount travel hours
Discount speed service
Priority with planning
Priority remote service
Premium
Premium discounted fee’s
3% DISCOUNT
On a Yearly basis
Huge Discount parts & service kits
No administration cost
Access Knowledge base
15h Free remote service included
Free software updates
Discount travel hours
Discount speed service
Priority with planning
Priority remote service
Free wheel consultancy
Basic
discounted fee’s
On a Monthly basis
Small Discount parts & service kits
No administration cost
Access Knowledge base
4h Free remote service included
Huge Discount software updates
Discount travel hours
Priority remote service
Advanced
greatly discounted fee’s
On a Monthly basis
Great Discount parts & service kits
No administration cost
Access Knowledge base
8h Free remote service included
Free software updates
Discount travel hours
Discount speed service
Priority with planning
Priority remote service
Premium
Premium discounted fee’s
On a Monthly basis
Huge Discount parts & service kits
No administration cost
Access Knowledge base
16h Free remote service included
Free software updates
Discount travel hours
Discount speed service
Priority with planning
Priority remote service
Free wheel consultancy
Maximizing Efficiency with a Service Level Agreement from Holland Mechanics. In today’s fast-paced industrial landscape, downtime is not an option. That’s why partnering with Holland Mechanics Machines and implementing a Service Level Agreement (SLA) is a strategic move towards seamless operations and optimal productivity.
Contact us today to learn more about how an SLA with Holland Mechanics Machines can revolutionize your maintenance strategy and drive your business towards greater heights of efficiency and success.
Interested in a service contract, contact us
About Our Service
Exceptional service
At Holland Mechanics, we are committed to delivering exceptional service and helping our customers build better bikes. Our team of expert service engineers is dedicated to maintaining high service standards and staying up-to-date with the latest industry knowledge.
We invest a considerable amount of time and resources into training our service engineers, who receive extensive instruction at the Holland mechanics headquarters in the Netherlands. We also ensure that they receive ongoing training to keep their skills and knowledge current with each machine update.
Ready for your needs
Thanks to our skilled team of service engineers, we are able to provide our customers with a comprehensive range of services, including remote support, speedy on-site repairs, training, and consultancy. Whatever your needs may be, we are here to help you get the most out of your equipment.
With our unwavering commitment to service excellence and continuous improvement, you can trust Holland Mechanics to be your go-to partner for all your bike-building needs.
Always fast on Location
At Holland Mechanics, we have service locations all around the world. This means we can quickly and efficiently serve our customers no matter where they are located.
Remote service
Holland Mechanics has invested significant resources into developing a robust remote service infrastructure. Our global team comprises highly trained technicians strategically positioned around the world. This extensive network enables us to provide assistance in multiple languages and across all time zones, ensuring comprehensive support tailored to our clients’ diverse needs.
At Holland Mechanics, our commitment goes beyond merely preparing the machine for operation. We prioritize the end product, with a particular emphasis on optimizing wheel production. We understand that achieving an optimal wheel is paramount, and we dedicate ourselves to ensuring the highest quality output from our machines.
Machine Problems?
Remote service
As part of the service we deliver, we use Teamviewer to offer remote assistance via the internet for the machines we sell that are PC/Touchscreen based. With this software we can remotely execute software upgrades, fix problems and monitor your system if needed.
At all times the customer needs to accept the service conditions of the program when downloaded before we can offer help.
To initiate a HM Remote Service session, please supply the Session ID and password to our Service Engineers.
SERVICE INFORMATION
At Holland Mechanics, we’re dedicated to more than just products. We build lasting partnerships to enhance production. Our goal is to fully support our customers, ensuring they maximize our machines for superior bike building.
To better serve you, we offer service level agreements (SLAs) with added benefits, like extended warranties, service discounts, and help center support. These agreements enhance our ability to meet your needs and deliver top-notch service. Boost profitability with our adaptable solution tailored to your needs and usage patterns.
Service Packages
Basic
greatly discounted fee’s
3% DISCOUNT
On a Yearly basis
Small Discount parts & service kits
No administration cost
Access Knowledge base
4h Free remote service included
Huge Discount software updates
Discount travel hours
Priority remote service
ADVANCED
discounted fee’s
3% DISCOUNT
On a Yearly basis
Great Discount parts & service kits
No administration cost
Access Knowledge base
8h Free remote service included
Free software updates
Discount travel hours
Discount speed service
Priority with planning
Priority remote service
PREMIUM
premium discounted fee’s
3% DISCOUNT
On a Yearly basis
Huge Discount parts & service kits
No administration cost
Access Knowledge base
15h Free remote service included
Free software updates
Discount travel hours
Discount speed service
Priority with planning
Priority remote service
Free wheel consultancy
Maximizing Efficiency with a Service Level Agreement from Holland MechanicsIn today’s fast-paced industrial landscape, downtime is not an option. That’s why partnering with Holland Mechanics Machines and implementing a Service Level Agreement (SLA) is a strategic move towards seamless operations and optimal productivity.
Contact us today to learn more about how an SLA with Holland Mechanics Machines can revolutionize your maintenance strategy and drive your business towards greater heights of efficiency and success.
Interested in a service contract, contact us
About Our Service
Exceptional service
At Holland Mechanics, we are committed to delivering exceptional service and helping our customers build better bikes. Our team of expert service engineers is dedicated to maintaining high service standards and staying up-to-date with the latest industry knowledge.
We invest a considerable amount of time and resources into training our service engineers, who receive extensive instruction at the Holland mechanics headquarters in the Netherlands. We also ensure that they receive ongoing training to keep their skills and knowledge current with each machine update.
Ready for your needs
Thanks to our skilled team of service engineers, we are able to provide our customers with a comprehensive range of services, including remote support, speedy on-site repairs, training, and consultancy. Whatever your needs may be, we are here to help you get the most out of your equipment.
With our unwavering commitment to service excellence and continuous improvement, you can trust Holland Mechanics to be your go-to partner for all your bike-building needs.
Always fast on Loaction
At Holland Mechanics, we have service locations all around the world. This means we can quickly and efficiently serve our customers no matter where they are located.
Remote service
Holland Mechanics has invested significant resources into developing a robust remote service infrastructure. Our global team comprises highly trained technicians strategically positioned around the world. This extensive network enables us to provide assistance in multiple languages and across all time zones, ensuring comprehensive support tailored to our clients’ diverse needs.
Machine Problems?
Remote service
As part of the service we deliver, we use Teamviewer to offer remote assistance via the internet for the machines we sell that are PC/Touchscreen based. With this software we can remotely execute software upgrades, fix problems and monitor your system if needed.
At all times the customer needs to accept the service conditions of the program when downloaded before we can offer help.
To initiate a HM Remote Service session, please supply the Session ID and password to our Service Engineers.
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